Reviews of The Royal Palace, Vasundhara
The Royal Palace, Vasundhara
Vasundhara, GhaziabadReviews
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3.3 out of 5 rating
3.3
3.3 out of 5 rating
45 reviews
66% recommend it
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Quality of service 3.3 out of 5 rating
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Response time 3.3 out of 5 rating
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Professionalism 3.2 out of 5 rating
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Value 3.3 out of 5 rating
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Flexibility 3.3 out of 5 rating
+10
User photos
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Shailesh G. Sent on 23/11/20241.2 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 2.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Worst Banquet Ever
If there is an option for less than 1 rating, I would have given that rating to this place.
They are the cheaters. They will book the venue on good prices(per plate basis) and will never provide the items in the food which were booked.
Most of the item which they provide are the leftover of previous party from which they have saved by not providing as promised.
The crockery they use is of very cheap quality and dirty, and I doubt whether they wash or just wipe before providing to another person.
The manger at the place will always say that wait we will provide this service which will never happen or you have to argue with him to get the promised services. He will not entertain your requests and treat in the manner like he is going to throw you out of the venue if you don't agree with him.
The rooms they provide are with broken door locks.
The ladies washrooms doesn't have proper lighting. The chairs were untidy and there was a lot of dust in the corners.
The manger will try to save the food items by not giving to the guests.
I saw the staff was using the serving tray to press the extra waste in dustbin which was coming out of it.
The food was very unhygienic. You can judge the hygeine maintenance by looking at waiter's dirty uniform.
This was the worst experience I have ever had at any venue.
It seems that good rating and reviews are paid reviews to cheat the people
The food quality and quantity is cheaper -- 1/10
The behaviour of the staff not good- 2/10
The services they provide w.r.t booking -- 2/10
Cleaniness -3/10 with dirty washrooms.
Overall rating- 1/10--- not recommended for any kind of gathering.If there is an option for less than 1 rating, I would have given that rating to this place.
They are the cheaters. They will book the venue on good prices(per plate basis) and will never provide the items in the food which were booked.
Most of the item which they provide are the leftover of previous party from which they have saved by not providing as promised.
The crockery they use is of very cheap quality and dirty, and I doubt whether they wash or just wipe before providing to another person.
The manger at the place will always say that wait we will provide this service which will never happen or you have to argue with him to get the promised services. He will not entertain your requests and treat in the manner like he is going to throw you out of the venue if you don't agree with him.
The rooms they provide are with broken door locks.
The ladies washrooms doesn't have proper lighting. The chairs were untidy and there was a lot of dust in the corners.
The manger will try to save the food items by not giving to the guests.
I saw the staff was using the serving tray to press the extra waste in dustbin which was coming out of it.
The food was very unhygienic. You can judge the hygeine maintenance by looking at waiter's dirty uniform.
This was the worst experience I have ever had at any venue.
It seems that good rating and reviews are paid reviews to cheat the people
The food quality and quantity is cheaper -- 1/10
The behaviour of the staff not good- 2/10
The services they provide w.r.t booking -- 2/10
Cleaniness -3/10 with dirty washrooms.
Overall rating- 1/10--- not recommended for any kind of gathering. -
Quality of service
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Banty S. Sent on 18/08/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Unprofessional Manager
Manager lalit is unprofessional and rude. We went there to book for our engagement. He was extremly greedy and rude. Just wanted advance. Do not book this venue.Manager lalit is unprofessional and rude. We went there to book for our engagement. He was extremly greedy and rude. Just wanted advance. Do not book this venue. -
Quality of service
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Shashank M. Sent on 17/08/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Unprofessional Manager
Manager lalit is very unprpfessional. He does not give right vibes. He is so cheap and greedy that he can go to extreme low in case you do not wish to book this venue. He does not think about the place where is working i.e royal palace. He just wants to fill his pockets. Pathetic person.Manager lalit is very unprpfessional. He does not give right vibes. He is so cheap and greedy that he can go to extreme low in case you do not wish to book this venue. He does not think about the place where is working i.e royal palace. He just wants to fill his pockets. Pathetic person. -
Quality of service
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Himan R. Sent on 16/08/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Unprpfessional Staff
I went there for inquiry. Lalit seems to be a fraud person. He demanded advance. He was behaving like a theif. Even the hotel is well equipped , manager Lalit is very unprofessional.I went there for inquiry. Lalit seems to be a fraud person. He demanded advance. He was behaving like a theif. Even the hotel is well equipped , manager Lalit is very unprofessional. -
Quality of service
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Sivan G. Sent on 14/08/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Cheap and Greedy Manager
Manager Lalit resembles person from Mirzapur. He is cheap and Greedy. He just wants money from you. Dont be fooled with his sweet talks. He is a chameleon. Do not book this banquet until he is removed.Manager Lalit resembles person from Mirzapur. He is cheap and Greedy. He just wants money from you. Dont be fooled with his sweet talks. He is a chameleon. Do not book this banquet until he is removed. -
Quality of service
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Muskan S. Sent on 14/08/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
The ambience is good but manager was so rude and unprofessional
The ambience is good but manager was so rude and unprofessional.The ambience is good but manager was so rude and unprofessional. -
Quality of service
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Sachin R. Sent on 14/08/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Unprofessional Manager
Manager Lalit is rude unprofessional and just wants to get money out of you pocket. Check their google reviews before booking. He took 1100 as token money and refused to refund it back after 2 days when we decided to book a differen view.Manager Lalit is rude unprofessional and just wants to get money out of you pocket. Check their google reviews before booking. He took 1100 as token money and refused to refund it back after 2 days when we decided to book a differen view. -
Quality of service
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Sri N. Sent on 14/08/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Unprofessional Manager
I went their for an enqiry of an event. The manager Lalit was so unprofessional. He just wanted to extract money out of you without understanding your needs.I went their for an enqiry of an event. The manager Lalit was so unprofessional. He just wanted to extract money out of you without understanding your needs. -
Quality of service
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Sachin R. Sent on 14/08/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Unprofessional manager, do not book .
Manager Lalit is unprofessional and rude. He is a scammer and fraud. He took advance and when we decided not to book his banquet he denied refund. He will promise you all sort of thing but will never deliver. Do not book royal palace till the time he incharge.Manager Lalit is unprofessional and rude. He is a scammer and fraud. He took advance and when we decided not to book his banquet he denied refund. He will promise you all sort of thing but will never deliver. Do not book royal palace till the time he incharge. -
Quality of service
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Muskan S. Sent on 14/08/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Manager Lalit is unprofessional and Rude
Manager Lalit is a fraud and scammer. He is ride unprpfessional and just wants to get money out of you pocket. Check their google reviews before booking.Manager Lalit is a fraud and scammer. He is ride unprpfessional and just wants to get money out of you pocket. Check their google reviews before booking. -
Quality of service
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