Reviews of Tanishq

Reviews

• Sukrojit Sent on 10/11/2024
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Flexible for all

  We visit this showroom for purchase the gold jewellery, they have nice collection and designs, all staff behaviour nice, and one of the staff is Mohini Shaoo also nice behaviour. We appreciate their behaviour. Thanks.

  We visit this showroom for purchase the gold jewellery, they have nice collection and designs, all staff behaviour nice, and one of the staff is Mohini Shaoo also nice behaviour. We appreciate their behaviour. Thanks.
• Ritesh K. Sent on 01/11/2024
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Does Tanishq refund money?

  Yes, Tanishq does provide refunds under certain circumstances. Here are some common scenarios where you might be eligible for a refund:
  
  When Swiggy Issues Refunds
  
  1. Order Cancellation: customer support:09831+224-914
  - If you cancel an order before it is confirmed or dispatched, you may receive a full refund.
  
  2. Incorrect or Missing Items:
  - If your order is incorrect (wrong items delivered) or items are missing, you can request a refund.
  
  3. Delayed Delivery:
  - If your order is significantly delayed, you may be eligible for a refund or credit.
  
  4. Quality Issues:
  - If the food quality is poor or not as described, you can raise a complaint for a potential refund.
  
  How to Request a Refund
  
  1. Open the Tanishq App:
  - Go to your order history.
  
  2. Select the Order:
  - Tap on the order in question and look for the option to report an issue.
  
  3. Choose the Appropriate Option:
  - Select the reason for the refund (e.g., wrong item, quality issue).
  
  4. Follow Instructions:
  - Provide any necessary details and submit your request.
  
  5. Wait for Response:
  - Tanishq's customer support will review your request and inform you about the refund status.
  
  Important Notes
  
  - Timeframe: Refunds may take a few days to process.
  - Policy Changes: Refund policies can vary, so it's a good idea to check the latest terms on the Tanishq app or website.
  
  If you encounter issues, you can always reach out to Tanishq's customer support for assistance.

  Yes, Tanishq does provide refunds under certain circumstances. Here are some common scenarios where you might be eligible for a refund:
  
  When Swiggy Issues Refunds
  
  1. Order Cancellation: customer support:09831+224-914
  - If you cancel an order before it is confirmed or dispatched, you may receive a full refund.
  
  2. Incorrect or Missing Items:
  - If your order is incorrect (wrong items delivered) or items are missing, you can request a refund.
  
  3. Delayed Delivery:
  - If your order is significantly delayed, you may be eligible for a refund or credit.
  
  4. Quality Issues:
  - If the food quality is poor or not as described, you can raise a complaint for a potential refund.
  
  How to Request a Refund
  
  1. Open the Tanishq App:
  - Go to your order history.
  
  2. Select the Order:
  - Tap on the order in question and look for the option to report an issue.
  
  3. Choose the Appropriate Option:
  - Select the reason for the refund (e.g., wrong item, quality issue).
  
  4. Follow Instructions:
  - Provide any necessary details and submit your request.
  
  5. Wait for Response:
  - Tanishq's customer support will review your request and inform you about the refund status.
  
  Important Notes
  
  - Timeframe: Refunds may take a few days to process.
  - Policy Changes: Refund policies can vary, so it's a good idea to check the latest terms on the Tanishq app or website.
  
  If you encounter issues, you can always reach out to Tanishq's customer support for assistance.
• Avinash Sent on 26/10/2024
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Worst customer services.

  Actually Tanishq’s after sales service and customer care team deserves zero stars.
  Tanishq is reluctant to buy their own gold items and simply refuses to pay the refund.
  Refer the Tanishq’s Case number TKT-0037493583 created on 05 October 2024.
  The latest email received from Tanishq’s customer team on 18 October 2024 asking two more days to resolve this issue.
  After that no response
  They are not responding to the the complaint which I registered against the them in Department of consumer affairs (complaint no 6340756)

  Actually Tanishq’s after sales service and customer care team deserves zero stars.
  Tanishq is reluctant to buy their own gold items and simply refuses to pay the refund.
  Refer the Tanishq’s Case number TKT-0037493583 created on 05 October 2024.
  The latest email received from Tanishq’s customer team on 18 October 2024 asking two more days to resolve this issue.
  After that no response
  They are not responding to the the complaint which I registered against the them in Department of consumer affairs (complaint no 6340756)
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• Santosh K. Sent on 15/09/2024
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Monthly scheme is a Trap

  My sincere request. Please never go for monthly plan with Tanishq. They are charging 21% making charge for the Jewellery you purchase and give bonus @8-10%. Better policy is with Malabar Gold and they are more genuine.

  My sincere request. Please never go for monthly plan with Tanishq. They are charging 21% making charge for the Jewellery you purchase and give bonus @8-10%. Better policy is with Malabar Gold and they are more genuine.
• Samson Sent on 03/08/2024
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Overall experience with Tanishq was excellent and highly recommended

  Mr Naman, is incredible customer executive with sound knowledge to help customer clearly understand the pros. I wish him all the best.

  Mr Naman, is incredible customer executive with sound knowledge to help customer clearly understand the pros. I wish him all the best.
• Priya Sent on 29/07/2024
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Great customer service and value for money

  Had a great experience in tanishq thane branch. Isha sawant helped me make decision with her great knowledge on product which beneficial for customer's pocket also. Highly recommend her work ethics.

  Had a great experience in tanishq thane branch. Isha sawant helped me make decision with her great knowledge on product which beneficial for customer's pocket also. Highly recommend her work ethics.
• Divya S. Sent on 08/06/2024
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Cheating us using earing mattal instead of back chain for necklace

  We purchased a necklace in Tanishq , gandhipuram branch, Coimbatore.. For the necklace we asked back chain. Sales person RAMYA showed a chain set saying these are the back chain models. We purchased one pair. That day goldsmith was not available. So we went another day for attachment with the necklace. But the goldsmith in Tanishq told us it is earing MATTAL chain. When we asked for an exchange they refused. Am not able to wear the necklace using MATTAL chain. Ramya doesn't dono which is back chain. How can we relay such a shop with such a salesperson. We have got cheated by the Tanishq shop, gandhipuram branch, Coimbatore. I would request the customers don't believe these salesperson in Tanishq. They are poor qualified. Dono which is the correct chain. Trying to cheat regular customers. But they are so good in convincing customers for monthly gold plan schemes. Such an irresponsible tanishq branch. I have lost our money in purchasing wrong chain. Don't believe these cheating jwellery shops

  We purchased a necklace in Tanishq , gandhipuram branch, Coimbatore.. For the necklace we asked back chain. Sales person RAMYA showed a chain set saying these are the back chain models. We purchased one pair. That day goldsmith was not available. So we went another day for attachment with the necklace. But the goldsmith in Tanishq told us it is earing MATTAL chain. When we asked for an exchange they refused. Am not able to wear the necklace using MATTAL chain. Ramya doesn't dono which is back chain. How can we relay such a shop with such a salesperson. We have got cheated by the Tanishq shop, gandhipuram branch, Coimbatore. I would request the customers don't believe these salesperson in Tanishq. They are poor qualified. Dono which is the correct chain. Trying to cheat regular customers. But they are so good in convincing customers for monthly gold plan schemes. Such an irresponsible tanishq branch. I have lost our money in purchasing wrong chain. Don't believe these cheating jwellery shops
• Palani S. Sent on 01/05/2024
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  very polite and friendly services

  Srimathi Suganthi attended our requirements. Even though she is in the family way, she attended very politely and sincerely our needs without any hesitation. good service. Thanks to her.
  

  Srimathi Suganthi attended our requirements. Even though she is in the family way, she attended very politely and sincerely our needs without any hesitation. good service. Thanks to her.
  
• Yuvaraj M. Sent on 28/04/2024
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Worst experience in tanishq yelahanka show room today please don't trust any executive words, dont purchase any diamond jewellery in tanishq.

  Worst experience in tanishq yelahanka show room today please don't trust any executive words, dont purchase any diamond jewellery in tanishq. Just use your brain go to other jewelry brands or never purchase diamond from tanishq.

  Worst experience in tanishq yelahanka show room today please don't trust any executive words, dont purchase any diamond jewellery in tanishq. Just use your brain go to other jewelry brands or never purchase diamond from tanishq.
• Lakshay K. Sent on 05/09/2023
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Very bad quality gold

  As per attached Complain Copy (CCAF NO. FBD2302981)
  I have purchased Chain from your Tanishq Branch Address: B/53-54, Nehru Ground, NIT, Faridabad, Haryana 121001.
  We purchased in July 2022 One Year One Month Completed. Seriously, I am telling you my wife has been wearing this chain Regularly only One Month from the 13th Month.
  Sir we purchased only for the reason of BRAND, Good Quality Product but as per attached image you can check its good Quality?
  My Request to you please replace this chain or refund my money and i know that you give me a good solution. We customers need satisfaction. That's why we purchased from brands
  
  VERY VERY VERY BAD QUALITY PRODUCT NOT ANY SINGLE STAFF RESPONSIBLE, STAFF WAS VERY RUDE THEY ARE NON EDUCATED, THEY don't any idea how can speak with customers.
  +91-8700619144

  As per attached Complain Copy (CCAF NO. FBD2302981)
  I have purchased Chain from your Tanishq Branch Address: B/53-54, Nehru Ground, NIT, Faridabad, Haryana 121001.
  We purchased in July 2022 One Year One Month Completed. Seriously, I am telling you my wife has been wearing this chain Regularly only One Month from the 13th Month.
  Sir we purchased only for the reason of BRAND, Good Quality Product but as per attached image you can check its good Quality?
  My Request to you please replace this chain or refund my money and i know that you give me a good solution. We customers need satisfaction. That's why we purchased from brands
  
  VERY VERY VERY BAD QUALITY PRODUCT NOT ANY SINGLE STAFF RESPONSIBLE, STAFF WAS VERY RUDE THEY ARE NON EDUCATED, THEY don't any idea how can speak with customers.
  +91-8700619144

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