Reviews of Courtyard by Marriott Gurugram Downtown

Reviews

4.8 out of 5 rating

4.8 Excellent

4.8 out of 5 rating

15 reviews

95% recommend it

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• Quality of service
  4.8 out of 5 rating
  4.8
• Response time
  4.7 out of 5 rating
  4.7
• Professionalism
  4.8 out of 5 rating
  4.8
• Value
  4.7 out of 5 rating
  4.7
• Flexibility
  4.7 out of 5 rating
  4.7

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Awards

15

+2 User photos

• Tanya Sent on 29/03/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Perfect party banquet

  Amazing perfect party banquet.

  Amazing perfect party banquet.
• Nidhi K. Sent on 27/03/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Awesome!!!

  I had hosted an engagement ceremony of my son .Everything is just perfect from space to ambience to decoration to look and the feel. Nice destination to host your parties and gatherings.

  I had hosted an engagement ceremony of my son .Everything is just perfect from space to ambience to decoration to look and the feel. Nice destination to host your parties and gatherings.

  Courtyard by Marriott Gurugram Downtown's reply:

  Dear Nidhi,
  
  Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.
  
  On behalf of my entire team, I look forward to welcome you back soon.
  
  Best Regards,
  
  Mallika Chugh
  Marketing & Communication
• Harsh Sent on 25/03/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful experience

  Professional staff, good experience. Everything was managed very well. Most importantly, the staff was courteous and very proactive.

  Professional staff, good experience. Everything was managed very well. Most importantly, the staff was courteous and very proactive.

  Courtyard by Marriott Gurugram Downtown's reply:

  Dear Harsh,
  
  Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.
  
  On behalf of my entire team, I look forward to welcome you back soon.
  
  Best Regards,
  
  Mallika Chugh
  Marketing & Communication
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• Rachita B. Sent on 25/03/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful time

  Food was amazing here. Preperation and decoration was exactly how I wanted it. It was beautiful and fast service

  Food was amazing here. Preperation and decoration was exactly how I wanted it. It was beautiful and fast service
• Tanvi S. Sent on 24/03/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Fabulous place

  We had held wedding rituals. The event was fabulous

  We had held wedding rituals. The event was fabulous
• Shivali L. Sent on 24/03/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Truly amazing!

  Had my daughters birthday and enjoyed it thoroughly. The banquet was beautiful and the service was amazing.

  Had my daughters birthday and enjoyed it thoroughly. The banquet was beautiful and the service was amazing.

  Courtyard by Marriott Gurugram Downtown's reply:

  Dear Guest,
  
  Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.
  
  On behalf of my entire team, I look forward to welcome you back soon.
  
  Best Regards,
  
  Mallika Chugh
  Marketing & Communication
• Pankwj Sent on 28/08/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Good experience.

  We had a great experience at the venue. The food & decoration was great. We had no issues from the management or the staff's side. Everything went very well.

  We had a great experience at the venue. The food & decoration was great. We had no issues from the management or the staff's side. Everything went very well.

  Courtyard by Marriott Gurugram Downtown's reply:

  Dear Guest,
  
  Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.
  
  On behalf of my entire team, I look forward to welcome you back soon.
  
  Best Regards,
  
  Mallika Chugh
  Marketing & Communication
• Pihu Sent on 29/06/2020
  3.6 out of 5 rating

  3.6
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  the food was a little lacking

  just the food was a little not upto mark.Rest everything was excellent.

  just the food was a little not upto mark.Rest everything was excellent.

  Courtyard by Marriott Gurugram Downtown's reply:

  Dear Guest,
  
  Please accept our sincere apologies for the inconvenience faced during your stay at the hotel. This is definitely not our standard and I have addressed the same with the teams concerned. As a valuable guest, I can understand your sense of frustration on not getting the services you are accustomed to. Whilst we do try and do more for all our valued guests, such feedback only means that we need to try harder. May I request you to treat this stay as an aberration from our usual standards of service and I assure you that you will see a marked change on your next visit.
  
  Best Regards,
  
  Mallika Chugh
  Marketing & Communication
  
• S Saxena Sent on 15/06/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  excellent service and hospitality

  The hospitality here at the property was exceptional. We really liked everything here.

  The hospitality here at the property was exceptional. We really liked everything here.

  Courtyard by Marriott Gurugram Downtown's reply:

  Dear Guest,
  
  Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.
  
  On behalf of my entire team, I look forward to welcome you back soon.
  
  Best Regards,
  
  Mallika Chugh
  Marketing & Communication
• Rahul S. Sent on 21/05/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Mehendi event!

  We held our sister's mehendi event here. It was decent, nice overall. Everything was planned nicely and upto our expectations!

  We held our sister's mehendi event here. It was decent, nice overall. Everything was planned nicely and upto our expectations!

  Courtyard by Marriott Gurugram Downtown's reply:

  Dear Guest,
  
  Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.
  
  On behalf of my entire team, I look forward to welcome you back soon.
  
  Best Regards,
  
  Mallika Chugh
  Marketing & Communication

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