Reviews of Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
Connaught Place, Central DelhiReviews
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4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
12 reviews
89% recommend it
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Quality of service 4.7 out of 5 rating
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Response time 4.3 out of 5 rating
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Professionalism 4.4 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.3 out of 5 rating
Awards
12
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Saurabh R. Sent on 28/04/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Good experience
My experience was good. I booked Shangri-La's Eros Hotel in Janpath for my Roka ceremony. Amazing food, wonderful decor, and a perfect venue for ceremonies. The staff was courteous and helped us with everything. I would really recommend them to everyone.My experience was good. I booked Shangri-La's Eros Hotel in Janpath for my Roka ceremony. Amazing food, wonderful decor, and a perfect venue for ceremonies. The staff was courteous and helped us with everything. I would really recommend them to everyone. -
Quality of service
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Heena Sent on 12/11/20204 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
great service
really liked the hospitality and service of this property. great food and ambience.really liked the hospitality and service of this property. great food and ambience.Shangri-La's Eros Hotel's reply:
Thank you so much for your feedback ma'am.... :)
Look forward to serving you soon and your feedbacks helps us to give our best regarding the number 1 hotel in Delhi NCR.
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Quality of service
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Vinay Sent on 10/06/20202 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Really disappointed
I wanted to book them for my wedding. When I visted the venue, I met with a lady who was managing the venue that time. We had called before visiting and told them the basic details and only after that we went over the hotel to discuss things further. During the visit the lady was unnecessarily rude about our requirement and the budget even though we had disclosed it on the call itself. Wasn't expecting such a behaviour from the hotel's staff.I wanted to book them for my wedding. When I visted the venue, I met with a lady who was managing the venue that time. We had called before visiting and told them the basic details and only after that we went over the hotel to discuss things further. During the visit the lady was unnecessarily rude about our requirement and the budget even though we had disclosed it on the call itself. Wasn't expecting such a behaviour from the hotel's staff. -
Quality of service
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Jasbir Sent on 11/05/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
best in Delhi
It was my brother's wedding over here. The whole atmosphere was so beautiful. We hardly come to Delhi and we were told that this is the best in Delhi in the heart of DelhiIt was my brother's wedding over here. The whole atmosphere was so beautiful. We hardly come to Delhi and we were told that this is the best in Delhi in the heart of Delhi -
Quality of service
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Akanksha Sent on 12/04/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Grand and lavish arrangements
Not that i was expecting anything less from them,but they truly delivered. From food arrangements to the decor, everything was exceptional.Not that i was expecting anything less from them,but they truly delivered. From food arrangements to the decor, everything was exceptional. -
Quality of service
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Uday J. Sent on 21/02/20204.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience
The hotel was superb and every thing was arranged perfectly as well. The staff was very professional and polite and the services were top notch. The catering was lovely and every one enjoyed a lot.The hotel was superb and every thing was arranged perfectly as well. The staff was very professional and polite and the services were top notch. The catering was lovely and every one enjoyed a lot. -
Quality of service
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Suchika A. Sent on 19/02/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Nice Venue
Shangri'las was a very lavish and spacious venue. the ambience was amazing and the decorations were beautifully done. All the things were very well managed and handled by the team. The food was good too!Shangri'las was a very lavish and spacious venue. the ambience was amazing and the decorations were beautifully done. All the things were very well managed and handled by the team. The food was good too! -
Quality of service
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Rishabh S. Sent on 03/02/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great venue
The venue was very nice and everything was great with them. The catering, staff and servicing, everything was perfect and we really liked the whole experience. We would definitely recommend them to all.The venue was very nice and everything was great with them. The catering, staff and servicing, everything was perfect and we really liked the whole experience. We would definitely recommend them to all. -
Quality of service
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Tarun Sent on 10/01/20204.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Venue
Shangri-La offered a very luxurious service. The decorations and lighting were lavish and mesmerizing. The team of the hotel were very professional and they were attending every guest really well. Food was amazing too!Shangri-La offered a very luxurious service. The decorations and lighting were lavish and mesmerizing. The team of the hotel were very professional and they were attending every guest really well. Food was amazing too! -
Quality of service
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Abhay Sent on 26/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
amazing experience
everything was perfect. food was good, ambience was nice,everything was perfect. food was good, ambience was nice, -
Quality of service
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