Extremely Disappointing Customer Service and Subpar Quality of Work by Arun himself and his Photography. Our experience with these photographer we hired was nothing short of a nightmare. From start to finish, their poor customer service, subpar quality of work, and excessive commercial focus left us feeling utterly let down and frustrated.

First and foremost, this guy attitude towards us was consistently arrogant and dismissive. It seemed as though we were inconveniencing them by simply requesting basic information and updates. Their lack of professionalism and disregard for our concerns made us feel like we were nothing more than a financial transaction to them.

Moreover, the quality of the work we received was far below our expectations. Many shots were poorly framed, blurry, or overexposed. It was evident that little care or attention to detail had been given to capturing the most important moments of our special day. We were left with a collection of images that did not reflect the joy and beauty of the event, and we will forever regret entrusting our memories to this photographer.

Adding insult to injury, these guys had the audacity to charge us for items they themselves lost during the event. It is completely unacceptable to pass the responsibility and cost of their mistakes onto paying clients. This level of carelessness and lack of accountability only exacerbated our disappointment.

Furthermore, we were shocked to discover that we were expected to do all the legwork in terms of selecting songs and arranging each and every photo in the album. This was a service we had specifically paid for, yet we were burdened with the additional time-consuming tasks that should have been handled by the photographer. It felt like we were doing their job for them, and it was a huge letdown.

To make matters worse, these guys failed to complete the work within a reasonable timeframe. After four months of repeatedly asking for updates and progress, they finally informed us that they were unable to fulfill their obligations and demanded the remaining payment. This lack of professionalism and disregard for their commitments was utterly unacceptable and left us feeling cheated and disheartened.

Our experience with this wedding photographer was an absolute disaster. Their poor customer service, subpar quality of work, excessive commercial focus, and lack of professionalism have left us with regret and bitter disappointment. We strongly advise against hiring this photographer if you value quality, respect, and a stress-free experience on your special day.

It is important to mention that we went above and beyond to provide the photographer with 5-star facilities throughout the entire duration of the three-day event. Despite our own hectic schedules and full-time jobs, we made a concerted effort to accommodate their needs and ensure their comfort. However, it became increasingly apparent that our efforts were unappreciated and taken for granted.

Given the unacceptable level of service, lack of professionalism, and the photographer's failure to fulfill their obligations, we have decided to take legal action to resolve this matter. It is disheartening to be pushed to such extreme measures, but we feel it is necessary to protect our rights and seek appropriate compensation for the disappointment and distress caused by their negligence.

In summary, we strongly caution anyone considering hiring this photographer to carefully reconsider their decision. It is clear that their lack of respect, poor workmanship, and disregard for their clients' satisfaction are significant red flags that should not be ignored.

We had a nice experience hiring this photographer for our wedding functions. Really great services and excellent delivery of work. We really liked his professionalism and he was really cordial as well. Would love to recommend him !