Reviews of Hand in Hand Films

Reviews
We're all about trust. Our community relies on honest reviews to make your big decisions easier.
4.0 out of 5 rating
4.0
Good
19 reviews
Recommended by 80% of couples
-
Quality of service 4.1 out of 5 rating
-
Response time 4 out of 5 rating
-
Professionalism 4.1 out of 5 rating
-
Value 3.9 out of 5 rating
-
Flexibility 4.1 out of 5 rating
Awards
19



+4
User photos

-
Featured
Disha Sent on 15/02/20205 out of 5 rating-
Quality of service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Great Photographer!
This photographer is great! They did a really good job with photos and videos or me and my family members. I am really satisfied with their services and they are really professional with their work too! I will definitely recommend them to others!This photographer is great! They did a really good job with photos and videos or me and my family members. I am really satisfied with their services and they are really professional with their work too! I will definitely recommend them to others! -
Quality of service
-
Reetika Sent on 04/02/20255 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Great experience working with Ashu and Team
It was great having Ashu and his team as photographers. They blended beautifully into the family making everyone comfortable with their warmth and easy going approach. The best part, you need not really pose or be camera friendly for the pictures to turn out well. Just be as you are and they'll do the rest.
USP: Final photos in the album don't look artificial or photoshopped, they look natural and beautiful.It was great having Ashu and his team as photographers. They blended beautifully into the family making everyone comfortable with their warmth and easy going approach. The best part, you need not really pose or be camera friendly for the pictures to turn out well. Just be as you are and they'll do the rest.
USP: Final photos in the album don't look artificial or photoshopped, they look natural and beautiful. -
Quality of service
-
Riya Sent on 31/12/20241 out of 5 rating
-
Quality of service 1 out of 5 rating
-
Response time 1 out of 5 rating
-
Professionalism 1 out of 5 rating
-
Value 1 out of 5 rating
-
Flexibility 1 out of 5 rating
Disappointing experience
I'm writing this review as a warning to others: avoid Hand In Hand Films by Ashu Kalra at all costs.
My husband and I hired them for our wedding in April 2024, and it was one of the worst decisions we made.
The only decent work they delivered was our pre-wedding photos, which we suspect was only done to secure the full payment from us. After that, it was a disaster.
Here are just a few of the many issues we faced:
- Delays and poor communication: Ashu and his team were unresponsive, keeping us hanging for every step of the process. Whenever we questioned the delays, Ashu would say "good things take time," but the final outcome...I'm writing this review as a warning to others: avoid Hand In Hand Films by Ashu Kalra at all costs.
My husband and I hired them for our wedding in April 2024, and it was one of the worst decisions we made.
The only decent work they delivered was our pre-wedding photos, which we suspect was only done to secure the full payment from us. After that, it was a disaster.
Here are just a few of the many issues we faced:
- Delays and poor communication: Ashu and his team were unresponsive, keeping us hanging for every step of the process. Whenever we questioned the delays, Ashu would say "good things take time," but the final outcome was nowhere near what we
expected.
- Subpar quality: Edited videos were poor, with random shots and no cohesive link. Photos were clichéd and lacked creativity. The quality was nowhere near what Ashu showcases on her social
media.
- Failed to deliver: Despite a clear contract, they missed key moments, such as:
- Shots with families (e.g., bride with parents, brothers, etc.)
- Unreliable: Repeatedly failed to meet deadlines and ignored our requests for raw photos and videos.
- Misrepresentation: It seems Ashu hires different teams for social media content and actual deliverables. The team that delivers the final product is clearly not as skilled as the one creating content for her social media.
We were very polite with the team throughout the process, but these guys have been testing our patience by not replying to our messages/calls, and leading us to finally post this!
Working with Hand In Hand Films was a nightmare.
They failed to capture the essence of our special day, and their unprofessionalism caused us undue stress.
Do not trust this team with your memories. There are far better, more reliable photographers out there. We regret our decision and hope you won't make the same mistake.
*Rating: 1/5* (and that's being generous)
Would not recommend. -
Quality of service
-
Shubham Sent on 29/12/20241 out of 5 rating
-
Quality of service 1 out of 5 rating
-
Response time 1 out of 5 rating
-
Professionalism 1 out of 5 rating
-
Value 1 out of 5 rating
-
Flexibility 1 out of 5 rating
Cautionary tale to anyone considering them for their special day.
I would like to share my experience with Hand In Hand Films by Ashu Kalra, and I sincerely hope that this helps others avoid making the same mistake I did. Booking Ashu and her team for my wedding in April 2024 was the biggest regret of my life. From the very beginning, I had concerns, especially after reading multiple negative reviews online, which have since been deleted. I even discussed these concerns with her team before going ahead, trusting them when they reassured me that everything would be perfect on our special day. Sadly, that trust was misplaced, and I deeply regret booking them.
Here are the key issues I faced with Hand In Hand Films:
1. *Post-Delivery...I would like to share my experience with Hand In Hand Films by Ashu Kalra, and I sincerely hope that this helps others avoid making the same mistake I did. Booking Ashu and her team for my wedding in April 2024 was the biggest regret of my life. From the very beginning, I had concerns, especially after reading multiple negative reviews online, which have since been deleted. I even discussed these concerns with her team before going ahead, trusting them when they reassured me that everything would be perfect on our special day. Sadly, that trust was misplaced, and I deeply regret booking them.
Here are the key issues I faced with Hand In Hand Films:
1. *Post-Delivery Work is Terrible* - The edited videos I received were far from what I had seen on her website or what she promised. The work on her site could very well have been done by another editor or even fabricated because the actual videos delivered were subpar, simply a haphazard collection of clips. It looked like something I could have put together myself using a mobile app, not the professional work we were expecting.
2. *Extremely Difficult to Reach After the Event* - Once I made the final payment (90% of the total), Ashu and her team became nearly impossible to contact. My calls and messages were ignored, and the delays in deliverables began. It was incredibly frustrating, especially knowing that I had already paid most of the amount. After making the 90% payment, I couldn’t get in touch with Ashu no matter what I tried. Whether it was calling from different numbers or messaging, she ignored all attempts to reach her. This level of service is unacceptable for a professional wedding photographer, and it left me feeling abandoned during what should have been a happy and memorable time.
3. *Excessive Delays in Deliverables* - Our edited videos, which we were supposed to get within the agreed timeline, took an absurd 6-8 months to deliver. Even after this long wait, the quality of the final product was nowhere near what we expected.
4. *Fraudulent Contract Terms* - The contract clearly stated that the remaining 10% payment would be due after the delivery of the albums, but Ashu refused to give us the albums until we made the final payment. It's now December 2024, and we still haven’t received our albums. This is a clear violation of the terms outlined in the contract. Also, when we finalized the booking, Ashu assured us that her team would stay until the event was over, including the Vidai. However, they rushed off before the event concluded, which was extremely disappointing and unprofessional.
5. *Inadequate Content and Missing Essential Shots* - The content Ashu and her team shot was disappointing. Basic and essential photos, like those with the bride, groom, and their families, were sorely missing. These are the kinds of moments that should have been captured but were not. Additionally, there were many clips which her team shot but they got misplaced somehow by her as we haven’t received them even though she is saying that she had transferred everything to us.
6. *Lack of Creativity in Shots* - One of the main reasons we booked Ashu was for her creativity. Unfortunately, the creative shots we were expecting were practically non-existent. There was nothing unique about the work, and it felt like they just went through the motions without bringing any innovation to the table.
7. *Poor Coverage of the Event* - Despite having multiple photographers and videographers at the wedding, a significant number of key moments were missed. It was as if the team was more focused on a single point, completely ignoring the rest of the event. This resulted in huge gaps in coverage that we now regret.
8. *Unprofessional Team Behavior* - Ashu herself and her team member Vishal were professional, but unfortunately, the rest of the team was not. It seemed like they were always in a rush, which led to several awkward moments. At my baraat, one of the photographers even got into a confrontation with the dhol players, disrupting the entire event. There’s a way to handle such situations with grace, but the photographer’s behavior was unacceptable, and it created unnecessary tension on such an important day.
To everyone considering booking Hand In Hand Films by Ashu Kalra, I would strongly advise against it. While their prices may seem attractive, the service you’ll get in return is far below expectations. I initially thought I was saving money by booking her for five events of my wedding for 1.5L, but in hindsight, I realize it wasn’t worth it. After the wedding, you’ll find yourself chasing them for months, getting ignored, and eventually questioning if saving money was worth all the hassle and disappointment.
I never posts any review because I understand how difficult it can be but I truly regret not heeding the warnings in the reviews I had read before. I hope this review serves as a cautionary tale to anyone considering them for their special day. -
Quality of service
-
Divyank Sent on 27/04/20241 out of 5 rating
-
Quality of service 1 out of 5 rating
-
Response time 1 out of 5 rating
-
Professionalism 1 out of 5 rating
-
Value 1 out of 5 rating
-
Flexibility 1 out of 5 rating
She is a fraudster
I am writing to express my profound dissatisfaction with the services provided by Ashu Kalra, the owner of Hand in Hand Films. My experience with this company has been nothing short of a nightmare.
Throughout the entire process, Ms. Kalra demonstrated a severe lack of professionalism and communication skills. Her inability to articulate thoughts and respond promptly to inquiries was incredibly frustrating. After making the final payment, she mysteriously stopped answering my calls and emails, leaving me in the dark regarding the progress of my project.
Furthermore, Ms. Kalra failed to deliver on her promises. When I expressed dissatisfaction with the videos and pictures produced, she blatantly ignored my requests for revisions. This level of disrespect and...I am writing to express my profound dissatisfaction with the services provided by Ashu Kalra, the owner of Hand in Hand Films. My experience with this company has been nothing short of a nightmare.
Throughout the entire process, Ms. Kalra demonstrated a severe lack of professionalism and communication skills. Her inability to articulate thoughts and respond promptly to inquiries was incredibly frustrating. After making the final payment, she mysteriously stopped answering my calls and emails, leaving me in the dark regarding the progress of my project.
Furthermore, Ms. Kalra failed to deliver on her promises. When I expressed dissatisfaction with the videos and pictures produced, she blatantly ignored my requests for revisions. This level of disrespect and disregard for customer satisfaction is unacceptable.
I urge anyone considering Hand in Hand Films for their services to think twice. Dealing with Ashu Kalra has been a harrowing experience.Hand in Hand Films's reply:
I didn’t know you were taking us with the doubts, if things were like that , we shouldn’t go ahead for your wedding. I took your wedding like it’s a house wedding and n only and only because of Aishwarya Prateek.
Please do not keep this part of full payment- I take weddings more than this budget , but we take payment for our services not for fun, I did my best , in your given payment I have provided you everything, when your day one function started 3hours late we didn’t say a word for not respecting our time .
Phone calls never unanswered ever. It’s just you we’re not co operating us... -
Quality of service
-
Ekta Sent on 26/03/20245 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Highly recommended ❤️❤️
I recently had the pleasure of working with Hand in Hand Films for our engagement photoshoot, and I couldn't be happier with the experience. From the initial consultation to the final delivery of the photos, Hand in Hand films exceeded all expectations.
Their creativity and attention to detail truly shone through in every shot, capturing not just poses but genuine moments of love and connection between my partner and me. Their professionalism and warm demeanor put us at ease throughout the shoot, making it a fun and enjoyable experience.
Not only did they deliver stunning photos that we will cherish for a lifetime, but they also went above and beyond in terms of customer service. Hand in...I recently had the pleasure of working with Hand in Hand Films for our engagement photoshoot, and I couldn't be happier with the experience. From the initial consultation to the final delivery of the photos, Hand in Hand films exceeded all expectations.
Their creativity and attention to detail truly shone through in every shot, capturing not just poses but genuine moments of love and connection between my partner and me. Their professionalism and warm demeanor put us at ease throughout the shoot, making it a fun and enjoyable experience.
Not only did they deliver stunning photos that we will cherish for a lifetime, but they also went above and beyond in terms of customer service. Hand in Hand films was responsive to our needs, accommodating of our preferences, and incredibly flexible when it came to scheduling and location.
The quality of the final edited photos was outstanding, with beautiful composition, lighting, and colors that truly brought our love story to life. Their ability to capture the essence of who we are as a couple surpassed all our expectations.
Overall, I highly recommend Hand in Hand films for anyone looking for an photographer who not only delivers exceptional results but also provides a seamless and enjoyable experience from start to finish. Thank you, Ashu Kalra and Hand in Hand films for helping us create memories that we will cherish forever.-
-
-
+5 Photos
Hand in Hand Films's reply:
We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional services and outstanding customer interactions with deliverables to make every interaction with us remarkable. -
Quality of service
-
Vaishali Sent on 26/03/20245 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Best photographer ❤️
"If you're looking for a photographer who will capture the magic of your wedding day and make you feel like the most important person/celebrity in the process, look no further then Hand in Hand Films! From the very first contact Ashu exuded such warmth and friendliness. She took the time to understand our vision for the day and put us at ease with her calm and professional demeanor.
On the wedding day itself, Ashu and her team was a calming presence throughout the whirlwind of emotions. They expertly wrangled family photos and group shots, all while making everyone feel comfortable and relaxed. It felt more like having a friend there to document the day, rather than a formal..."If you're looking for a photographer who will capture the magic of your wedding day and make you feel like the most important person/celebrity in the process, look no further then Hand in Hand Films! From the very first contact Ashu exuded such warmth and friendliness. She took the time to understand our vision for the day and put us at ease with her calm and professional demeanor.
On the wedding day itself, Ashu and her team was a calming presence throughout the whirlwind of emotions. They expertly wrangled family photos and group shots, all while making everyone feel comfortable and relaxed. It felt more like having a friend there to document the day, rather than a formal photographer.
But the true magic lies in the final product. The photos and videos, the teaser and the wedding film are absolutely stunning! They perfectly captured every precious moment, from the Haldi ceremony to the joyful reception and emotional Vidaai. We were particularly impressed with how they captured the raw emotions of the day - the nervous anticipation before the ceremony, the pure joy of the Varmala and the unrestrained laughter during the functions. It's like reliving the entire day through these beautiful images. Even our family and friends were equally impressed by the artistry and storytelling captured in each frame.
They also delivered the final photos as per the schedule. We can't recommend Hand in Hand films highly enough. They are a true professional with a gift for capturing genuine emotions and turning them into timeless memories."Hand in Hand Films's reply:
Once again, thank you for choosing us and for the incredible 5-star rating.
Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with Hand In Hand Films exceptional and memorable. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support .
Thank you so much Vaishali & Prateek. ❤️ -
Quality of service
-
Vishal Sent on 31/08/20235 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Enthusiastic and Hard working team calmness & appreciable
Ashu did a fantastic work with there team members they are highly professional with kind behaviour and talented to capture the best moments in every single functions. We love the pictures and videos.
Love to work with you Ashu.
Lots of love❤️Ashu did a fantastic work with there team members they are highly professional with kind behaviour and talented to capture the best moments in every single functions. We love the pictures and videos.
Love to work with you Ashu.
Lots of love❤️ -
Quality of service
-
Sonal Sent on 24/08/20231 out of 5 rating
-
Quality of service 1 out of 5 rating
-
Response time 1 out of 5 rating
-
Professionalism 1 out of 5 rating
-
Value 1 out of 5 rating
-
Flexibility 1 out of 5 rating
Do not book her
Book any other photographer but not her.
She will lure you initially with false deliverables and god knows whose work photos she shall present. She isnt a good photographer, she doesnt listen and ruins your big day like how. Her team keeps changing from time to time. Moreover, once you pay her she ll stop responding to you and you ll end up in weird position. Beware of her !Book any other photographer but not her.
She will lure you initially with false deliverables and god knows whose work photos she shall present. She isnt a good photographer, she doesnt listen and ruins your big day like how. Her team keeps changing from time to time. Moreover, once you pay her she ll stop responding to you and you ll end up in weird position. Beware of her ! -
Quality of service
-
Aastha Sent on 19/04/20205 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
They are like family
We booked a photographer but got a family member. Ashu is such a nice person, he helped with so many things that by the end of the first wedding he had become a family member to us.We booked a photographer but got a family member. Ashu is such a nice person, he helped with so many things that by the end of the first wedding he had become a family member to us. -
Quality of service
Did the reviews win you over?
Did the reviews win you over?