Reviews of Snaps and Shots Production

Reviews

• Anushka G. Sent on 28/10/2024
  1.2 out of 5 rating

  1.2
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Very unprofessional

  I hired them to capture my wedding in 2022, and I’m only now leaving this review because of a disappointing realization. While showing my wedding videos to friends recently, I got a flashback of what was missing earlier—there’s no full traditional dance video of the bride and groom, the highlight of the entire event. Every other family member’s traditional dances were recorded, but for some reason, our own was not.
  
  When I approached them about this, I was told they focus on “cinematic” videos ( which was in bits and pieces) but that explanation doesn't hold up when all other family members’ dances were filmed in full. To make things worse, when I discussed this with the owner, Sejal, she became defensive and argumentative, instead of acknowledging the mistake.
  
  It’s disappointing and unprofessional that we don’t have this essential memory from our wedding. I’m sharing this so others don’t go through the same experience. If you consider booking them, be sure to go over every detail in writing—even though we did, they still overlooked what mattered most to us.

  I hired them to capture my wedding in 2022, and I’m only now leaving this review because of a disappointing realization. While showing my wedding videos to friends recently, I got a flashback of what was missing earlier—there’s no full traditional dance video of the bride and groom, the highlight of the entire event. Every other family member’s traditional dances were recorded, but for some reason, our own was not.
  
  When I approached them about this, I was told they focus on “cinematic” videos ( which was in bits and pieces) but that explanation doesn't hold up when all other family members’ dances were filmed in full. To make things worse, when I discussed this with the owner, Sejal, she became defensive and argumentative, instead of acknowledging the mistake.
  
  It’s disappointing and unprofessional that we don’t have this essential memory from our wedding. I’m sharing this so others don’t go through the same experience. If you consider booking them, be sure to go over every detail in writing—even though we did, they still overlooked what mattered most to us.
• Tamanna Sent on 07/10/2024
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Unpleasant Experience

  The experience of working with their team was very unpleasant, marked with multiple delays, inconsistent promises, unethical approaches, rude encounters when asked for accountability, all tied with a larger focus on getting their finances.
  
  The photographer reached late to the wedding stating that he had been doble-booked by the management, one of the events photographs were so blurry and lopsided that it seemed suspicious if they were in the right state.
  
  They also take a large chunk of the money and then hold it over the clients head, diminishing any accountability on their part - unscruplous.
  
  We got all the material after much back and forth, but the experience in all was terrible.
  
  

  The experience of working with their team was very unpleasant, marked with multiple delays, inconsistent promises, unethical approaches, rude encounters when asked for accountability, all tied with a larger focus on getting their finances.
  
  The photographer reached late to the wedding stating that he had been doble-booked by the management, one of the events photographs were so blurry and lopsided that it seemed suspicious if they were in the right state.
  
  They also take a large chunk of the money and then hold it over the clients head, diminishing any accountability on their part - unscruplous.
  
  We got all the material after much back and forth, but the experience in all was terrible.
  
  
• Ruchika Sent on 23/05/2024
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Extremely poor service

  I had a horrible experience with the vendor. I got misled by some positive reviews i read but now i see mostly negative reviews everywhere. They are unprofessional, will not reply for weeks and you will never get your albums on time. They will literally ghost you after getting the money. They have frustrated me so much that I am contemplating legal action against them. Do not hire them.

  I had a horrible experience with the vendor. I got misled by some positive reviews i read but now i see mostly negative reviews everywhere. They are unprofessional, will not reply for weeks and you will never get your albums on time. They will literally ghost you after getting the money. They have frustrated me so much that I am contemplating legal action against them. Do not hire them.
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• Geetika Sent on 29/11/2021
  1.6 out of 5 rating

  1.6
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  Pictures and Videos Not Delivered since 4 Months

  Its been 4 months since my sister's wedding and no pictures or videos have been delivered yet. Followed up multiple times, only excuses.

  Its been 4 months since my sister's wedding and no pictures or videos have been delivered yet. Followed up multiple times, only excuses.
• Sarah R. Sent on 08/04/2021
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Worst Experience. They are a unprofessional and unskilled.

  PLEASE DONT BOOK THEM.
  Worst mistake of our lives was to book Sejal and Sudhir for our wedding photography. They are not reliable and certainly not skilled for wedding photography. It's over 1 years and 3 months since our wedding and I am litterally begging them for our wedding video and album. Attaching few of the many chats I have had with them. They ignore your calls and messages all the time. I have felt immensely harassed by them and surely feel cheated.
  
  I want to urge Weddingwire team to not have such vendors listed on their portal.

  PLEASE DONT BOOK THEM.
  Worst mistake of our lives was to book Sejal and Sudhir for our wedding photography. They are not reliable and certainly not skilled for wedding photography. It's over 1 years and 3 months since our wedding and I am litterally begging them for our wedding video and album. Attaching few of the many chats I have had with them. They ignore your calls and messages all the time. I have felt immensely harassed by them and surely feel cheated.
  
  I want to urge Weddingwire team to not have such vendors listed on their portal.
• Manju Sent on 27/09/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  My experience was excellent with them. This vender is very cooperative .

  Your performance is available. Be proud.

  Your performance is available. Be proud.
• Paras Sent on 27/09/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great experience

  Very easy to work with! The photographer were great and helpful. Great service.
  

  Very easy to work with! The photographer were great and helpful. Great service.
  
• Divya B. Sent on 26/09/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  They're Amazing ❤️

  The team is dedicated, professional, talented and determined. No words to explain my experience with them..

  The team is dedicated, professional, talented and determined. No words to explain my experience with them..
• Abhishek Sent on 26/09/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Extreme level

  Best pose selection
  Perfect timing
  Beautiful shots
  Best candid
  Good behaviour
  

  Best pose selection
  Perfect timing
  Beautiful shots
  Best candid
  Good behaviour
  
• Seema B. Sent on 26/09/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing experience

  These guys are amazing. I got beautiful pictures 😍😍

  These guys are amazing. I got beautiful pictures 😍😍

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