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Wedding

Reviews of Studio Memory Lane

Studio Memory Lane

Studio Memory Lane

Gurudev Nagar, Ludhiana
3.9 out of 5 rating, 15 reviews
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Reviews

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3.9 out of 5 rating
3.9 out of 5 rating
15 reviews
77% recommend it
  • Quality of service
    3.9 out of 5 rating
  • Response time
    3.9 out of 5 rating
  • Professionalism
    3.9 out of 5 rating
  • Value
    3.9 out of 5 rating
  • Flexibility
    3.9 out of 5 rating

Awards

15
  • Harleen
    Harleen Sent on 23/05/2023
    1 out of 5 rating
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    Worst photographers team to hire for your wedding

    Worst team of photographers and editors.

    To start with the photographers were some rookies amateurs especially on the groom side. Didn’t even listen to our requests. Despite asking numerous times, the groom’s portfolio pictures were not captured. They didn’t pay heed to the backgrounds. Photographs and videos have a lot of background clutter. Their editor even spilled the beans that at the mehndi and other events except wedding day, they didn’t even use a DSLR.

    The editor in the team, Simran made a trashy teaser and full video. After patiently and humbly asking him for edits, he started yelling on us. We are still waiting on a call back, an apology at the least.

    It took us 5 months to get my album edited - I had to keep repeating myself for the edits and their incapable team couldn’t even do the basic cropping of the images properly.

    Last but not the lease - Memory lane sales rep/perhaps their owner - Surjeet Singh is not available to respond to the call.

    Mr Singh, we bought your highest priced package available not to be yelled by your editor who couldn’t even do his job properly.

    Kudos to their ‘ridiculous’ team for ruining our wedding photographs and videos.

    If you don’t want to spoil your wedding photography, stay away from memory lane!
  • J
    Jashan S. Sent on 21/05/2023
    1 out of 5 rating
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    Worst Photographer, Stay Away!

    We recently had the unfortunate experience of hiring them to turn what should have been a joyous occasion into a nightmare. They have complete lack of professionalism, poor customer care, worst video editing skills, and failure to deliver what was requested left me deeply disappointed and frustrated.
    Don’t go by their instagram posts, they have one of the worst customer support team. Its been 5 months to our wedding, we still haven’t got our videos edited from them. When you try to reach out to them for edits, their team is so rude to you for asking them to make edits. Their customer care was worst, with communication being a constant struggle. The video editing was far below the standards we expected. To make matters worse, their team displayed rude and unprofessional behavior throughout our interactions. Perhaps the most frustrating aspect was the failure to deliver teaser and video. Despite clearly articulating our preferences and providing a detailed editing list, they seemed to ignore our requests entirely.
    Overall, I cannot express enough how disappointed I am with them. Their lack of professionalism, disregard for customer care, poor video editing skills, rude behavior, and failure to adhere to our requests made this experience one that I would not wish upon anyone. I strongly advise anyone considering hiring this photographer to look elsewhere for a professional who can understand and respect the importance of capturing the memories of your special day.
  • Akash
    Akash K. Sent on 03/03/2022
    1 out of 5 rating
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    All we have is regret!

    8 minutes agoNEW
    We have had a really bad experience working with Studio Memory Lane Ludhiana. It has been over two months and we don't have any of the videos available to us! I mean you get to a point where you lose the wedding excitement and are tired of telling everyone how long the photographers are taking. Trust me, you don't want to get to that point. The only thing they have focussed on (on the calls we have had) is money. We gave them 90% of their fee before we got anything and before the wedding. However, we decided to hold the remaining 10% to get the final product, and I am glad we did! Here are some of the many reasons, I WILL not recommend that you go with them -

    a) It takes them forever to prepare anything. I highly doubt they put in efforts to turn something. They just delay things. In their contract, they said we would have everything WITHIN a month, and it has been over 2 months.
    b) The quality of photos and the teaser they prepared (draft which none of us liked) isn't just professional. Period. We have lighting equipments shown in many many photos. Some of the photos are tilted. The teaser they prepared had absolutely no flow to it. The music changes and the videos had no order or sequence and were absolutely all over the place. Happy to put draft photos in the comments if anyone wants to see them.
    c) Everytime we talk to them asking for the final product, they start with how it's prepared and we should now transfer the remaining 10% of the fee. However, we insist we want to see the final product, which we still haven't received. I only wish we withheld more than 10% of the fee. PLEASE DON'T PAY THEM in full even though they would keep insisting you do.
    d) They told us that they would be using drones and stuff. We haven't seen one video or photo in which drones were used.

    All in all, I would highly recommend that you use someone else for your event! Happy to substantiate everything I sent and put photos and screenshots to prove everything.
  • illustration stars

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  • T
    Tript K. Sent on 09/09/2021
    5 out of 5 rating
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    Is was great to have them


    The photography for our wedding day was one of the most important aspects for me and my husband and we spent many days looking for someone who had the same ideas and passion as us. From the moment we met studio memory lane. we knew we had found the perfect photographer whose talent was far beyond any others we had seen. Every picture was stunning and creative and fit the brief of what we were looking for exactly, they were great to work with and we have the most wonderful set of photos to look back on in years to come. I couldn’t fault studio memory lane at all and am so, so glad we found them.

    Studio Memory Lane's reply:

    “We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.”
  • R
    Rahul B. Sent on 08/09/2021
    5 out of 5 rating
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    Best photography

    Great Experience! The photographers were amazing! They made great suggestions and were easy to communicate with. It was more like working with friends than total strangers. My photos turned out beautiful.i would like to recommend who is reading this comment can only book them for their functions,and i am 110% sure that they will not make you sad.thank you

    Studio Memory Lane's reply:

    “We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.”
  • G
    Gurjeet S. Sent on 08/09/2021
    5 out of 5 rating
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    Highly recommended!

    Really amazing services. Extraordinary work quality. Fantastic experience with these lovely guys.

    Studio Memory Lane's reply:

    “We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.”
  • B
    Bhawik K. Sent on 08/09/2021
    5 out of 5 rating
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    100% Satisfaction

    Exactly got what I wanted. Timely services, quick response, Personal assistance, experts of the field with photography in veins. And really got impressed by their promising attitude for work.

    Studio Memory Lane's reply:

    “We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.”
  • S
    Sukhwiner S. Sent on 08/09/2021
    5 out of 5 rating
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    Best Photography In India 😍

    Photographers are professional and punctual, Value for Money, On-time delivery for all the commitments. Would definitely recommend their service and reach out to them for future events and functions also.

    Studio Memory Lane's reply:

    “We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.”
  • T
    Tanveer S. Sent on 08/09/2021
    5 out of 5 rating
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    Great work

    Great photography was one of the top priorities for our wedding and studio memory lane delivered spectacular memories! They were also remarkably easy to work with, which is a must have from a photographer with all the other delightful chaos of a wedding

    Studio Memory Lane's reply:

    “We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.”
  • S
    Simranjeet S. Sent on 08/09/2021
    5 out of 5 rating
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    Best photographer

    Our sincere thankful for these beautiful photos ,that absolutely captured the most heartful and happy day. All the best to u for future

    Studio Memory Lane's reply:

    “We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.”
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