Reviews of The Memory Trunk
View more informationReviews
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Quality of service 4.8 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Deepanshi I. Sent on 19/04/20233 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Lost precious memories due to lack of proper videography
I chose the Memory Trunk for my wedding because I wanted candid photography. I discussed at the very beginning that I wanted: (a) candid photography, (b) traditional videography and (c) a video of highlights, of all the six functions, including pre-wedding events. I was assured that it will be done and that a “local videographer” would be brought in for the traditional video because the Memory Trunk did not have one in their team. I was told not to worry about it because shooting a traditional video is the simplest part and doesn’t require a specialist. The entire payment was charged in advance. When I received the videos a few months after the wedding, I was shocked to find that the so-called traditional videographer had not recorded most part of my functions. What I got in the name of a traditional video was just a longer version of highlights (short slow-motion clips). I thought it might be due to over-editing, so I asked for the full unedited video footage of my functions, for which I was charged extra. I was devastated to find that there was no proper video footage recorded at all. The whole idea of traditional videography is to continuously record everything that is happening at the event and there are special cameras for this purpose. When I asked about the lack of proper traditional video, I was told that the videographer did not have the camera that could record continuously for long time without heating up, which is why he recorded only short clips! Why was I not informed about this when I was discussing my requirement of a traditional video at the beginning? To add insult to injury, the said videographer, when asked about the less video footage, is supposed to have said that “there was nothing much happening there, so what was I supposed to record?” while my friends and family sang and danced the whole time. What else was supposed to be happening, I wonder!
I ended up paying almost double of what I would have paid to any other vendor and, on top of that, ended up being provided a so-called traditional video of just 16 minutes for a function that lasted over three hours! When I was infuriated by the loss of precious memories and asked to speak directly with the videographer who had failed to shoot even basic video footage of my most special occasion, I was surprisingly told that due to confidentiality, the identity of the videographer cannot be disclosed to me. Over a year has passed, I still deeply regret engaging the videographer from the Memory Trunk because I do not have even the basic videos of several important wedding functions that included dancing, singing and moments of getting together with friends and family. While Kriti Agarwal, who did the candid photography and the interviews, was very professional throughout and the photographs were worthwhile, but the shock of not having a basic traditional video covering the functions of my most special days is a shock that me and my family will never get over. I wish I had been told in the very beginning to make my own arrangement for traditional videographer since they did not have a proper professional or the necessary equipment for it. I hope that this blunder does not happen to anyone else’s wedding because after all, the whole point is to preserve these precious memories for a life time, which is permanently scarred for me.
I chose the Memory Trunk for my wedding because I wanted candid photography. I discussed at the very beginning that I wanted: (a) candid photography, (b) traditional videography and (c) a video of highlights, of all the six functions, including pre-wedding events. I was assured that it will be done and that a “local videographer” would be brought in for the traditional video because the Memory Trunk did not have one in their team. I was told not to worry about it because shooting a traditional video is the simplest part and doesn’t require a specialist. The entire payment was charged in advance. When I received the videos a few months after the wedding, I was shocked to find that the so-called traditional videographer had not recorded most part of my functions. What I got in the name of a traditional video was just a longer version of highlights (short slow-motion clips). I thought it might be due to over-editing, so I asked for the full unedited video footage of my functions, for which I was charged extra. I was devastated to find that there was no proper video footage recorded at all. The whole idea of traditional videography is to continuously record everything that is happening at the event and there are special cameras for this purpose. When I asked about the lack of proper traditional video, I was told that the videographer did not have the camera that could record continuously for long time without heating up, which is why he recorded only short clips! Why was I not informed about this when I was discussing my requirement of a traditional video at the beginning? To add insult to injury, the said videographer, when asked about the less video footage, is supposed to have said that “there was nothing much happening there, so what was I supposed to record?” while my friends and family sang and danced the whole time. What else was supposed to be happening, I wonder!
I ended up paying almost double of what I would have paid to any other vendor and, on top of that, ended up being provided a so-called traditional video of just 16 minutes for a function that lasted over three hours! When I was infuriated by the loss of precious memories and asked to speak directly with the videographer who had failed to shoot even basic video footage of my most special occasion, I was surprisingly told that due to confidentiality, the identity of the videographer cannot be disclosed to me. Over a year has passed, I still deeply regret engaging the videographer from the Memory Trunk because I do not have even the basic videos of several important wedding functions that included dancing, singing and moments of getting together with friends and family. While Kriti Agarwal, who did the candid photography and the interviews, was very professional throughout and the photographs were worthwhile, but the shock of not having a basic traditional video covering the functions of my most special days is a shock that me and my family will never get over. I wish I had been told in the very beginning to make my own arrangement for traditional videographer since they did not have a proper professional or the necessary equipment for it. I hope that this blunder does not happen to anyone else’s wedding because after all, the whole point is to preserve these precious memories for a life time, which is permanently scarred for me.
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Quality of service
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Featured
Ananya S. Sent on 17/06/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
You will laugh, cry and reminisce at the spectacular journey the Memory trunk team put together of your day.
After the wedding day life just seemed to be on fast forward for a while. I am only now getting back to say a massive thank you to Kriti and her team. The most enthusiastic, supportive, unobtrusive, helpful and lovely photographer, who also happens to capture the best photos! Thank you so much for being such an amazing photographer and more importantly an empath and a beautiful soul. You made the wedding day go by so seamlessly, taking emotional, intimate photos- you are a magician with the camera. As soon as i met you at Barista for the first time, i felt so much at ease, in fact the entire wedding day there were small moments when you made me feel comfortable ( i won't ever forget how you were standing beside me during my make-up and directed the person). As cliched as it sounds I felt in that moment that you were family- looking after me. The quality of the photos are flawless, the way you manage to capture genuine emotions in each shot- it is incredible! Your dedication, humility and passion towards the craft is quite impressive. And you yourself are just so warm, joyful and full of light, which is exactly what I felt every time I’ve interacted with you. You were so kind and patient with our families and friends. I’m just so grateful for all you did for me leading up to and on our wedding day. It is now just the deliverables but the bonds we made with the team, particularly Gurmeetji. It has been seven months but I can safely say that time has in no way mellowed my appreciation for Kriti’s work. Thank you so much for being incredibly generous with your time and energy. Wishing Kriti and her team a bigger, better and more fulfilling journey!After the wedding day life just seemed to be on fast forward for a while. I am only now getting back to say a massive thank you to Kriti and her team. The most enthusiastic, supportive, unobtrusive, helpful and lovely photographer, who also happens to capture the best photos! Thank you so much for being such an amazing photographer and more importantly an empath and a beautiful soul. You made the wedding day go by so seamlessly, taking emotional, intimate photos- you are a magician with the camera. As soon as i met you at Barista for the first time, i felt so much at ease, in fact the entire wedding day there were small moments when you made me feel comfortable ( i won't ever forget how you were standing beside me during my make-up and directed the person). As cliched as it sounds I felt in that moment that you were family- looking after me. The quality of the photos are flawless, the way you manage to capture genuine emotions in each shot- it is incredible! Your dedication, humility and passion towards the craft is quite impressive. And you yourself are just so warm, joyful and full of light, which is exactly what I felt every time I’ve interacted with you. You were so kind and patient with our families and friends. I’m just so grateful for all you did for me leading up to and on our wedding day. It is now just the deliverables but the bonds we made with the team, particularly Gurmeetji. It has been seven months but I can safely say that time has in no way mellowed my appreciation for Kriti’s work. Thank you so much for being incredibly generous with your time and energy. Wishing Kriti and her team a bigger, better and more fulfilling journey!The Memory Trunk's reply:
It’s been such an honour getting to spend time with you and your family.
We’ve had one of the most incredible and fulfilling experience - as artists and humans at your wedding.
We’re forever grateful for the love and warmth you’ve shown us.
Wishing you the very best in life!
Love -
Quality of service
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Mukta G. Sent on 12/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best photographer you should Hire!
Kriti and her Team- Just Wow!
I feel my best decision was to get her on board for the wedding.She and her team has an immense sense of professionalism.
Right from the day we hired her she started taking inputs on our expectations and how we want the pictures and videos to be. Her planning was on point. She delivered everything on time and in the way we wanted.
Whenever I or the family look at the pictures and the wedding film there automatically is a smile on our faces as if we are reliving those moments.
Thank you @The memory trunk for capturing our moments so beautifully.❤️
If you are looking for a wedding photographer you should definitely hire them!
Kriti and her Team- Just Wow!
I feel my best decision was to get her on board for the wedding.She and her team has an immense sense of professionalism.
Right from the day we hired her she started taking inputs on our expectations and how we want the pictures and videos to be. Her planning was on point. She delivered everything on time and in the way we wanted.
Whenever I or the family look at the pictures and the wedding film there automatically is a smile on our faces as if we are reliving those moments.
Thank you @The memory trunk for capturing our moments so beautifully.❤️
If you are looking for a wedding photographer you should definitely hire them!
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+5 Photos
The Memory Trunk's reply:
Thank you Mukta.
We’re so glad you’re happy & satisfied and that we could be of good service to you!
Good luck! -
Quality of service
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Mukul S. Sent on 22/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Must have MemoryTrunk . Still cherishing the beautiful candid photos ❤️❤️
The whole team is so professional and humble. They will go the extra mile to get that awesome shot. The level of details , angles and the way they capture every moment is brilliant.Kirti's team has this creative ingenuity and spontaneity that they capture the spirit of the moment.Another thing I loved about them was their patience and relaxed and welcoming approach. Thankyou from the bottom of our hearts. You must book them for your wedding/events/photoshoots and just relax.The whole team is so professional and humble. They will go the extra mile to get that awesome shot. The level of details , angles and the way they capture every moment is brilliant.Kirti's team has this creative ingenuity and spontaneity that they capture the spirit of the moment.Another thing I loved about them was their patience and relaxed and welcoming approach. Thankyou from the bottom of our hearts. You must book them for your wedding/events/photoshoots and just relax.The Memory Trunk's reply:
Thank you so much Mukul. We’re humbled & grateful. Your words carry weight and mean a lot to us.
Good luck to you! -
Quality of service
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Aparajita J. Sent on 11/06/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Breathtaking and stirring pictures
First of all Kriti the head of the team is a gem of a person. She made me feel comfortable and calm. She’s a great human and very hardworking. Her team is exceptionally brilliant. The pictures came out so beautifully. Every time I look at them I am taken back to the moment it all happened. All the pictures stir emotions that take me back. Memory trunk delivers what they promise. I have had the best experience with them. They follow all covid safety protocols as well. Absolutely thrilled to have picked them for my big day!
First of all Kriti the head of the team is a gem of a person. She made me feel comfortable and calm. She’s a great human and very hardworking. Her team is exceptionally brilliant. The pictures came out so beautifully. Every time I look at them I am taken back to the moment it all happened. All the pictures stir emotions that take me back. Memory trunk delivers what they promise. I have had the best experience with them. They follow all covid safety protocols as well. Absolutely thrilled to have picked them for my big day!
The Memory Trunk's reply:
Thank you so much Aparajita! ❤️
You’re a wonderful soul and we’re honoured to have shot your wedding. -
Quality of service
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Bhavya J. Sent on 07/01/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Pleasant Experience
Engaging 'The Memory Trunk' for shooting the wedding was one of the best decisions we took. The team left no stone unturned to capture the most intimate moments at the wedding. The extra effort put in to get to know the bride, groom, and family clearly enriches the outcome.Engaging 'The Memory Trunk' for shooting the wedding was one of the best decisions we took. The team left no stone unturned to capture the most intimate moments at the wedding. The extra effort put in to get to know the bride, groom, and family clearly enriches the outcome. -
Quality of service
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Akansha Sent on 01/01/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was up to the mark. The prices were very reasonable.
They were amazing! Everything was up to the mark, we used to be a little late but Kriti (owner)was very patient with us! She did an amazing job on the wedding album. The prices were very reasonable and they charged for only the services that they offered. The videos and photos were really good too.They were amazing! Everything was up to the mark, we used to be a little late but Kriti (owner)was very patient with us! She did an amazing job on the wedding album. The prices were very reasonable and they charged for only the services that they offered. The videos and photos were really good too. -
Quality of service
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Rajneesh G. Sent on 01/01/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They are a very passionate team, really patient the final pictures turned out amazing
They are a very passionate team, I haven't seen such dedicated group working so seamlessly for their clients. The final pictures turned out amazing. They understood what we wanted from their photography and videography services. Also, they were really patient with us. Even if I see my pictures 5 years down the line, I would still enjoy them! Such is the beauty of their artwork!They are a very passionate team, I haven't seen such dedicated group working so seamlessly for their clients. The final pictures turned out amazing. They understood what we wanted from their photography and videography services. Also, they were really patient with us. Even if I see my pictures 5 years down the line, I would still enjoy them! Such is the beauty of their artwork! -
Quality of service
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Ridhima Sent on 29/12/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff here was very cooperative and they were really warm in capturing each moment perfectly well.
The staff here was very cooperative and they were really warm in capturing each moment perfectly well. They made sure they stay attentive all the time so that you have a lovely time while relieving each of your wedding albums.The staff here was very cooperative and they were really warm in capturing each moment perfectly well. They made sure they stay attentive all the time so that you have a lovely time while relieving each of your wedding albums. -
Quality of service
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Vidhi Sent on 29/12/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were a really helpful bunch of passionate photographers
They were a really helpful bunch of passionate photographers. They gave us really amazing pictures and I love each one of them. I was looking really pretty in each picture and I am really thankful to the entire team. I feel blessed to have found out them for my wedding day.They were a really helpful bunch of passionate photographers. They gave us really amazing pictures and I love each one of them. I was looking really pretty in each picture and I am really thankful to the entire team. I feel blessed to have found out them for my wedding day. -
Quality of service
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Did the reviews win you over?